At RecoverMobiles, we want you to be fully satisfied with your purchase. If, for any reason, you are not happy with your product, you may return it within 7 days of delivery under the following conditions.
1. Eligibility for Returns
To be eligible for a return:
- The product must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (order number or invoice) is required.
- Products that are damaged due to customer misuse are not eligible for a refund.
2. How to Return
To initiate a return:
- Contact us at 📧 [Your Email Address] within 7 days of receiving the product.
- Provide your order number and reason for return.
- Follow the return instructions provided by our team.
3. Refund Process
- Once the returned item is received and inspected, your refund will be processed within 5-7 business days.
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable, unless the product is defective or damaged on arrival.
4. Exchanges
- Currently, we do not offer direct exchanges. Customers can return the product and place a new order.
5. Damaged or Defective Items
- If you receive a defective or damaged product, please contact us immediately with photos of the item.
- We will either replace the product or issue a full refund, including shipping costs.
6. Contact Us
For any questions regarding returns or refunds, contact us at:
📧 [Your Email Address]
📞 [Your Phone Number]